FCC FTW: wireless telcos agree to more consumer-friendly phone unlocking policies

About a month ago, FCC Chairman Tom Wheeler gave the U.S. wireless industry an ultimatum: choose to get on board with unlocking people’s phones or face regulatory action forcing it to do so. Today, the CTIA — the wireless industry trade association — and Verizon, AT&T, Sprint, T-Mobile and U.S. Cellular have acceded to Wheeler’s demands by recommending that his policies be incorporated into the CTIA Consumer Code for Wireless Service. According to a letter sent to by the CTIA to the FCC, this means that the telcos mentioned above “will move quickly to implement these principles” in total within a year. In case you forgot, this means that within 12 months those companies will:

  • provide a clear, concise and readily accessible policy on unlocking
  • unlock mobile devices for legitimate owners of those devices once their service contract has been fulfilled
  • notify customers when their devices are eligible to be unlocked and/or automatically unlock those devices for free (but they can charge a reasonable if you aren’t a current customer)
  • unlock devices or provide an explanation of a denial of any unlock requests within two days
  • unlock devices for military service men and women upon deployment

 

 

Source: CTIA letter (PDF)

Source: Engadget

Author: Daily Tech Whip

This article is part of our 'News Tiles' service. The site is currently in Beta. When it is fully operational you will be able to search through and arrange the 'Tiles' to display a keyword, product or technology over your chosen time period. For example you would be able to display all of the leading tech articles on the new Kindle Fire, in one spot in real time. You will also have access to our own original reporting and analysis as well as a polished place to post your own thoughts & reviews here, amongst the Daily Tech Whip Community. Please let us know if you have any feedback via the contact form or via Twitter. Don't forget to come back next week and see our full site and claim your name and your own free tech blog.

Share This Post On