Sprint and Verizon to pay $158 million over bogus texting charges

Verizon Wireless store

No, Sprint and Verizon* aren’t going to escape the FCC’s bid to punish carriers for letting shady text message services bill their customers. The two providers are respectively paying $68 million and $90 million to settle FCC claims that they not only turned a blind eye to this bill cramming, but frequently denied refunds when subscribers complained. About $120 million of this total payout will compensate victims, while the rest will go to both state governments and the US Treasury.

As with the AT&T and T-Mobile settlements, the networks also have to make some promises. They’re no longer allowed to offer third-party premium text messaging charges, and they have to get explicit permission when they allow any kind of third-party charges. They’ll have to give you a way to block all third-party charges, too. Sprint and Verizon both insist that they were diligent about helping people well before the FCC took action, but this move holds their feet to the fire — they have to assist everyone who was affected, not just those who already made the cut.

*Verizon is currently in the process of acquiring AOL, Engadget’s parent company. However, Engadget maintains full editorial control, and Verizon will have to pry it from our cold, dead hands.

[Image credit: AP Photo/John Minchillo]

Filed under: , , , ,

Comments

Source: FCC

Source: Engadget - Read the full article here

Author: Daily Tech Whip

This article is part of our 'News Tiles' service. The site is currently in Beta. When it is fully operational you will be able to search through and arrange the 'Tiles' to display a keyword, product or technology over your chosen time period. For example you would be able to display all of the leading tech articles on the new Kindle Fire, in one spot in real time. You will also have access to our own original reporting and analysis as well as a polished place to post your own thoughts & reviews here, amongst the Daily Tech Whip Community. Please let us know if you have any feedback via the contact form or via Twitter. Don't forget to come back next week and see our full site and claim your name and your own free tech blog.

Share This Post On