While Uber and taxi companies are fighting over different regulations in court in pretty much every city out there, Berlin-based T-Dispatch found a solution that could solve part of the problem — and quietly raised 1 million euros.
The problem taxi companies face with Uber is not only the price and the new competition but also the technology. While Uber operates through a simple app, taxi companies receive calls and requests through their own websites and have a hard time organizing fleets, as they do not know if a driver is available or who might be booked with other services such as mytaxi. Also, cab drivers pay up to 15 percent of their fare price when accepting a mytaxi request.
T-Dispatch wants to be Uber for taxis
While Uber and mytaxi have one brand and one system, T-Dispatch connects the local transport fleets (including taxis, limousines, and, in the future, also food-delivery services) and on-demand services.
T-Dispatch is a software-as-a-service application that connects and organizes taxi and minicab fleets in its content-management system. On one hand, it collects all requests for one taxi fleet. It also offers a white-label tool for cabs to use. Besides the customer-relationship management software and an app, T-Dispatch offers route navigation, sharing documents and requires no extra hardware other than an iPhone or Android device.
Besides that, T-Dispatch also offers airports or railway companies, such as Abellio (UK), ways to let customers book a taxi right over the middleman’s platform.
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